All our products and services come with an option
of taking up three levels of support that are managed
by our Customer Support Centre, which allows up to
24 by 7 cover. You may select for a choice of response
times, ranging from 4 to 48 hours.
Our Bronze level is the entry point allowing clients
to receive email advice.
Our Silver level includes everything in the Bronze
level and allows direct access to technical staff
via telephone, fax or email .
Our Gold level includes everything in the Silver level
and allows for onsite technical support.
